Welcome to your onboarding hub
Everything Juniper House needs from Bellwether to run the fall retainer and the new employer brand video series, and what happens once you provide it. We keep this page current so the latest ask is never buried in email.
Kickoff inputs complete12 of 129 of 12 at the Aug 12 check
Workstreams open3since Aug 14
Waiting on you2video series items
Next checkOct 15first video review
- Client
- Bellwether Health
- Client approver
- Amira Patel
- Onboarding lead
- Zoe Hart, Juniper House
- Account director
- Noah Bishop, Juniper House
- Claims reviewer
- Grace Mendel, two day window
Start here
- Retainer signedDone
- Kickoff approvedAug 14
- Video series set upNow
- Next service lineReviewer cover
The retainer workstreams are fully onboarded. The open items belong to the video series change accepted on Sep 1 and to reviewer coverage for the next service line launch.
What we need from you
| Item | What we need | Required by | Status |
|---|---|---|---|
| Interview list | The 6 staff interviewees for the employer brand videos, with a backup each | Oct 2, 2026 | Waiting on you |
| Filming access | A named site contact and filming times at the main campus | Oct 6, 2026 | Waiting on you |
| Reviewer coverage | A backup claims reviewer for the next service line launch | Before the launch | Requested |
| Brand review rules | Current brand and claims rules | Aug 14, 2026 | Complete |
Your Juniper House team
- Zoe HartDelivery Lead, onboarding
Access, inputs and the video schedule.
- Noah BishopAccount Director
Scope and changes, including the video series.
- Amira PatelMarketing Director, Bellwether
Named approver for plans, content and changes.
How an item moves through onboarding
- RequestedWe ask with a date
- Waiting on youIt is with your team
- ReadyYou have sent it
- VerifiedWe tested it ourselves
Verified means we tested the access or data ourselves, not only that it was sent. That is what completes an item.
Questions we hear most
Why is the video series onboarded separately?
It is a separate change with its own owner, estimate and due date, so the monthly deliverables and the strategy allocation stay as agreed.
Who can approve clinical content?
Only the named claims reviewer, Grace Mendel, within the two day review window. A backup is needed before the next service line launch.
How long does the video set up take?
About two weeks once the interview list and filming access are in. The first video review is planned for Oct 15.