Review details
For every stalled Bellwether deliverable we decide whether to keep waiting, escalate or change the plan. Each item waits on something outside the Juniper House team, so the question is who asks for it and by when.
- Meeting
- Blocker review, Wednesdays
- Attendees
- Noah Bishop, Zoe Hart, item owners
- Source
- Account plan table, at risk view
- Scope
- Any deliverable at risk or blocked
- This week
- Sep 23, 2026
What is stuck right now
Four deliverables were at risk at the September review on Sep 16. One blocks the media launch. Late approvals, an unavailable subject expert and two overdue landing page inputs are the causes.
Escalation decisions
| Deliverable | Waiting on | Days behind | Escalate to | By when | Owner |
|---|---|---|---|---|---|
| Paid media launch assets | 2 landing page inputs from Bellwether | 4 | Amira Patel directly | Sep 29 | Zoe Hart |
| Cardiology article | Subject expert, substitute now assigned | 6 | No escalation, substitute review | After first draft | Ines Varga |
| Screening landing page | Approval | 3 | Amira Patel | Sep 28 | Zoe Hart |
| September newsletter | Approval | 2 | Amira Patel | Sep 28 | Noah Bishop |
The rule: after 2 business days with no answer from the usual contact, the account director writes to the named approver with a specific date, not a general check in.
Escalation path
- LoggedAt risk in the account plan
- Owner asksUsual contact, 48 hours
- Account directorWrites to the approver
- Change the planDefer, substitute or move the date
- Noah BishopAccount Director
Escalates approvals and scope questions.
- Zoe HartDelivery Lead, chairs this review
Owns launch inputs and the landing page.
- Ines VargaContent Lead
Owns the cardiology article and the substitute review.
Resolution checklist
- Landing page inputs received and checked before the launch assets are finishedopen
- Substitute expert review checked after the first cardiology draftopen
- Screening landing page and newsletter approved in writingopen
- Deferred article recorded with its new monthdone
Decisions from this review
- Zoe Hart asks Amira for the landing page inputs by Sep 29, the last day that keeps the launch date.
- Ines Varga reports on the substitute review after the first draft.
- Noah Bishop raises the 27 unowned webinar registrants at the Sep 30 account meeting. It is not a delivery blocker; it sits outside the retainer.